Shipping is free and does not require a minimum order. This applies to Worldwide deliveries.

Delivery times are 5-7 days depending on the destination. An additional 1-2 days are required for deliveries to islands. Delivery times are business days, excluding weekends and holidays.

All shipments are fully trackable. Upon shipment, you will receive an email with the tracking code.

Orders are shipped the next business day after order completion, excluding national holidays or weekends. Orders placed on national holidays or weekends will be processed on the next business day.

Deliveries are made from Monday to Saturday during business hours. No deliveries are made on national holidays or weekends.

If you need to change the delivery address, please contact us as soon as possible or no later than midnight on the day you placed the order. We cannot change addresses for orders that have already been shipped.

Yes, we are happy to offer free worldwide delivery.

We are pleased to offer a 5-year warranty on all our products. The warranty is valid from the moment of delivery, providing coverage for manufacturing defects and abnormal wear. Our warranty covers the following aspects:

• Manufacturing defects
• Abnormal wear that compromises the quality and integrity of the product

In the event of defects covered by the warranty, we offer a free replacement of the product. We do not carry out repairs but ensure that you receive a new and perfect product as a replacement.

Our warranty does not cover:

• Theft by third parties
• Accidental damage caused by improper use of the product

The warranty is also valid for gifts. However, it is essential to keep the original receipt as proof of purchase to benefit from the warranty. Please contact us with any questions or to initiate a replacement request. Your satisfaction is our priority, and we are here to ensure that every purchase is perfect.

You can request a return within 30 days of receiving your order. Returns are accepted only for new products in perfect condition, without signs of wear and with the original packaging intact. You can request a return for multiple items from the same order, provided they are returned together in the same shipment. To request a return, you can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.

You can request an exchange within 30 days of receiving your order. Exchanges are accepted only for new products in perfect condition, without signs of wear and with the original packaging intact. You can request an exchange for multiple items from the same order, provided they are returned together in the same shipment. To request an exchange, you can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.

If you have placed an order and wish to cancel it, please contact us by midnight on the same day you made the payment by sending an email to Hello@Eveeo.com. We can only cancel an order by midnight on the day it was placed. It is not possible to cancel orders that have already been shipped; in this case, you can proceed with a return within 30 days of receiving your order.

You can request an exchange for a received gift within 30 days of the delivery date. Exchanges are accepted only for new products in perfect condition, without signs of wear and with the original packaging intact. You can request an exchange for multiple items from the same order, provided they are returned together in the same shipment. To request an exchange, you can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.

It is not possible to request a refund for a gift received from a third party. Return requests for refunds must be made by the person who placed the order within 30 days of its receipt. You can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.

If you have received a damaged shipment, please accept our deepest apologies. We invite you to contact us by sending an email to Hello@Eveeo.com to inform us of the issue. Our customer service team will promptly address and resolve any problems.

If you have received a shipment with missing items, please check your shipping confirmation email. If there is more than one tracking number, your order may have been sent in multiple shipments. Should any items be missing, please accept our sincere apologies. We invite you to contact us by sending an email to Hello@Eveeo.com to inform us of the issue. Our customer service team will promptly address and resolve any problems.

Returns are processed within 1-2 business days of receipt, after which a refund for the returned items is issued. Refunds to bank payment cards (debit - credit - prepaid) take 1 to 5 business days to be credited. Refunds via PayPal are credited within a few minutes of issuance.

If there were shipping costs associated with your purchase, those costs will be refunded along with the returned items in the case of a full return. In the case of a partial return, the shipping costs will not be refunded. The shipping costs for returns and exchanges are the responsibility of the customer.

The following payment methods are accepted:

• Debit cards
• Credit cards
• Prepaid cards
• PayPal
• PayPal with installment payment (subject to PayPal conditions)
• Apple Pay
• Google Pay

Currently, it is not possible to place orders using cash on delivery as payment method. We invite you to explore the other available payment methods, which we are confident will meet your needs.

Currently, it is not possible to place orders using bank transfers as payment method. We invite you to explore the other available payment methods, which we are confident will meet your needs.