5-Year Warranty
Frequently Asked Questions (FAQs)
Five-Year Warranty
We are pleased to offer a 5-year warranty on all our products.
The warranty is valid from the moment of delivery, providing coverage for manufacturing defects and abnormal wear.
Our warranty covers the following aspects:
- Manufacturing defects
- Abnormal wear that compromises the quality and integrity of the product
Free Replacement
In the event of defects covered by the warranty, we offer a free replacement of the product.
We do not carry out repairs but ensure that you receive a new and perfect product as a replacement.
Warranty Exclusions
Our warranty does not cover:
- Theft by third parties
- Accidental damage caused by improper use of the product
Warranty Validity for Gifts
The warranty is also valid for gifts. However, it is essential to keep the original receipt as proof of purchase to benefit from the warranty.
Please contact us with any questions or to initiate a replacement request.
Your satisfaction is our priority, and we are here to ensure that every purchase is perfect.
Didn't find the answer you were looking for?
Our customer service is here to assist you.
Our customer service is always available for any needs or information.
You can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.