Warranty

Our Warranty Policy

5-Year Warranty

Frequently Asked Questions (FAQs)

We are pleased to offer a 5-year warranty on all our products. The warranty is valid from the moment of delivery, providing coverage for manufacturing defects and abnormal wear. Our warranty covers the following aspects:
  • Manufacturing defects
  • Abnormal wear that compromises the quality and integrity of the product
In the event of defects covered by the warranty, we offer a free replacement of the product. We do not carry out repairs but ensure that you receive a new and perfect product as a replacement.
Our warranty does not cover:
  • Theft by third parties
  • Accidental damage caused by improper use of the product
The warranty is also valid for gifts. However, it is essential to keep the original receipt as proof of purchase to benefit from the warranty. Please contact us with any questions or to initiate a replacement request. Your satisfaction is our priority, and we are here to ensure that every purchase is perfect.

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Our customer service is always available for any needs or information.

You can contact us 7 days a week from 8:00 AM to 10:00 PM by sending an email to Hello@Eveeo.com.